Terms of service
Welcome to Novello Feel Young shopping portal. These Terms & Conditions govern your use of the Novello Feel Young shopping portal
1. Agreement to Terms
This agreement is made between you (the user) and Novello Feel Young . By registering on this website, you agree to abide by these terms and conditions. Please read them carefully. Violation of these terms may result in the automatic cancellation of your registration. Once accepted, this agreement becomes legally binding between you and Novello Feel Young .
2. Jurisdiction
his website is created and managed by Novello Feel Young Private Ltd, Upasana Road, Kannadikkadu, Maradu, Kochi, Kerala 682304. Therefore, Indian laws shall apply over any disputes related to these terms.
3. Modification of Terms
Novello Feel Young reserves the right to modify these Terms & Conditions at any time, with or without prior notice. You are encouraged to review them regularly. Continued use of our services implies acceptance of the modified terms.
4. Eligibility & Registration
By agreeing to these terms, you confirm that you are legally competent to enter into a contract under applicable laws. To use our services, you must register by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your password and must not share it with anyone, including Novello Feel Young representatives.
5. Communication
By registering, you consent to receive communications from Novello Feel Young electronically via email, mobile or website notifications.
Novello Feel Young Online Shopping Platform
6. General Terms
- Novello Feel Young provides an online shopping platform where users can purchase listed products at the displayed prices, subject to these Terms & Conditions.
- Transactions made on this platform are at the user’s sole discretion and risk.
- Novello Feel Young is not liable for any errors or omissions, whether on its part or that of third parties.
7. Orders & Payments
- All orders require pre-approved payment methods as specified by Novello Feel Young . Additional verification may be required.
- The delivery address provided must be complete and accurate.
- Once an order is placed, it is a binding commitment to purchase, and you are obligated to complete the transaction.
- Before ordering, you must review the product description carefully. By placing an order, you agree to Novello Feel Young terms of sale.
8. Delivery & Returns
- Due to hygiene reasons, Inner Wears are non-returnable and non-exchangeable.
- No returns or exchanges will be accepted except during damages or wrong product delivery.
- Novello Feel Young is not responsible for incorrect deliveries due to inaccurate or incomplete addresses provided by the user. In such cases, shipping and processing fees may be deducted from any refunds
- Returns or exchanges are not applicable for orders shipped outside India.
9. Product Information & Availability
- Novello Feel Young takes efforts to display product colours accurately, but actual colours may vary due to lighting conditions, monitor settings, and photography styles.
- Novello Feel Young reserves the right to cancel any order suspected of fraud.
10. Refund Policy
- Refunds will be issued only for valid claims and after deducting processing and service fees.
- No cash refunds will be provided.
- Upon successful payment, users will receive an order confirmation email. Keep the Order Confirmation & Transaction Completed receipts safe for reference.
User Responsibilities
11. Payment Security
- Users must provide accurate and valid payment details when placing an order.
- Use of unauthorized or unlawfully owned credit cards is strictly prohibited. Any violation may result in legal action
- Novello Feel Young is not responsible for any unauthorized transactions made using your payment details.
12. Data Privacy
- Novello Feel Young is committed to protecting customer data
- Personal information collected for order processing will not be shared with third parties unless required by law or court order.
13. User Violations & Termination
Novello Feel Young reserves the right to suspend, restrict, or terminate user access under the following circumstances:
- Breach of any Terms & Conditions of this agreement.
- Providing false, inaccurate, or incomplete information during registration or transactions.
- Engaging in activities that cause harm, loss, or damage to Novello Feel Young or other users.
- Unauthorized use of Novello Feel Young services, including improper linking or framing of the website. Violations may result in legal action, including civil and criminal proceedings.
14. Complaints & Disputes
- For any complaints, please contact Novello Feel Young support team at the address provided on our website.
- Complaints will be acknowledged within 24 hours of receipt.
Final Provisions
- These terms remain in full effect as long as you use Novello Feel Young services.